Terms and Conditions

These site terms explain the main rules, rights, and responsibilities that apply when you access or use Planet 7 Oz Casino’s website, create or use a player account, play casino games, request withdrawals, or take part in promotions and related services.

By visiting the site, registering an account, depositing, playing, or claiming an offer, you agree to follow these conditions of use (and any additional rules shown in specific areas of the site, such as a promotion’s own requirements). If you do not agree, please do not use the platform.

Who Can Use the Platform (Adults Only)

Planet 7 Oz Casino is intended for adults.

To use the services, you must:

• Be at least the legal gambling age in your jurisdiction (and at least 18 where 18 is the minimum)
• Be legally allowed to gamble online where you are located

It is your responsibility to understand and comply with the laws that apply to you. The operator may restrict or block access in certain countries, states, territories, or regions, and may request proof of eligibility to use the service.

Account Sign-Up Rules That Protect You

When creating an account, you agree that:

• The information you provide is accurate, complete, and kept up to date
• Your account is registered in your own name and for your personal use
• You will not impersonate another person or use someone else’s details (including payment details)

The operator may limit the number of accounts a person, household, device, or payment method may use. If multiple accounts are created to gain an unfair advantage (including through promotions), the operator may restrict accounts and adjust balances in a reasonable way to reflect legitimate play.

Identity Checks (KYC) and Account Verification

To keep the platform secure and meet legal and financial requirements, Planet 7 Oz Casino may request verification at any time, including before processing withdrawals. Verification may include confirming:

• Identity and age
• Address and location
• Ownership of a payment method or wallet
• Source of funds or other information required for security and compliance

You agree to provide requested documents or details that are reasonably necessary for these checks. If verification cannot be completed, certain actions (such as withdrawals, bonus conversion, or account access) may be limited until the review is finished.

Your Player Account: Security and Proper Use

You are responsible for keeping your login details private and secure. Any activity carried out through your account will generally be treated as authorized by you, unless the operator reasonably believes there has been a platform-side security issue.

Your account:

• Is personal and cannot be shared, transferred, sold, or used by anyone else
• Must not be used “on behalf of” another person
• Must not be accessed using unauthorized tools, automation, or methods intended to bypass normal play or site controls

If you believe your account has been accessed without permission, contact support as soon as possible and change your password (where available).

Deposits, Withdrawals, and Account Balances

Planet 7 Oz Casino supports payments and withdrawals through methods that may include Visa, MasterCard, American Express, Neteller, Bitcoin/BTC, bank wire transfer, prepaid cards, and other options that may be offered from time to time. Availability can depend on your location, your bank or provider, and internal risk and verification checks. The platform may support AUD and may offer additional currencies where displayed.

Key points to expect:

• Minimums, maximums, fees, and processing times may vary by method and may change
• Deposit credits can be subject to standard payment authorization checks
• Withdrawal requests may be reviewed before approval, including checks related to identity, payment method ownership, gameplay history, and promotion conditions
• The operator may apply reasonable security and compliance reviews to prevent fraud, chargeback abuse, and unauthorized transactions

If a chargeback, reversal, or payment dispute occurs, the operator may place related transactions and withdrawals on hold while the situation is reviewed.

Bonus Rules That Matter Before You Claim

Bonuses, free spins, free chips, and promotional offers can be a great add-on, but they come with bonus terms that you must meet to withdraw related winnings. Every promotion can have its own rules, and the specific promo page or cashier coupon details will control if there is any difference from the general points below.

Common conditions may include:

• Eligibility requirements (for example, location-based offers, new player offers, or player segment offers)
• Coupon codes entered in the cashier (some promotions require a code before deposit)
• Wagering requirements (playthrough) and contribution rules that vary by game type
• Time limits to use the bonus or complete wagering
• Game restrictions, including games that contribute differently or not at all
• Maximum cashout limits on certain promotions, especially no-deposit offers

Planet 7 Oz Casino may run promotions such as deposit offers, exclusive offers, free spins, and no-deposit deals. Unless a promotion clearly states otherwise, bonus amounts may be non-cashable (often called “sticky”), meaning the bonus itself is used for wagering but is removed from the balance when you cash out, leaving eligible winnings.

Additional bonus protections and restrictions may apply, such as limiting consecutive no-deposit redemptions or limiting bonuses per person, household, device, IP address, or payment method. Always review the promotion’s specific terms before opting in - especially if you plan to withdraw after bonus play.

Game Access, Software, and Service Availability

The platform may offer casino games powered by third-party software providers (including Real Time Gaming). Planet 7 Oz Casino aims to keep games and services available, but access may be affected by:

• Your device, browser, internet connection, or settings
• Location-based restrictions
• Scheduled maintenance, updates, or software changes
• Technical interruptions or provider outages

Games, features, payment methods, and promotions may be added, changed, paused, or removed at any time. The operator does not guarantee that every game or feature will be available in every region or on every device.

Fair Play Standards and Prohibited Behavior

Using the platform means playing fairly and using the services as intended. Prohibited behavior includes, but is not limited to:

• Fraud, stolen payment methods, or misrepresenting identity or location
• Collusion or coordinated play that undermines fair game conditions
• Chargeback abuse, payment disputes raised in bad faith, or repeated reversals
• Bonus abuse or taking advantage of offers in a way that defeats their purpose (for example, using multiple accounts or patterns intended to bypass limits)
• Using bots, scripts, automation, or unauthorized software
• Attempting to interfere with the site, games, or cashier systems, or to manipulate results
• Allowing someone else to use your account

If the operator reasonably believes these behaviors occurred, it may take proportionate action to protect players and the service.

When the Operator May Limit Access or Close an Account

Planet 7 Oz Casino may refuse service, limit features, suspend promotions, place withdrawals on hold for review, or close an account when it reasonably believes that:

• The rules have been broken or an account is being misused
• Required verification has not been completed
• There is suspicious, fraudulent, or unauthorized payment activity
• A technical or administrative review is needed to correct an issue
• Continued access could harm the security, fairness, or integrity of the platform

Where appropriate and lawful, the operator may also void bonus funds and adjust bonus-related winnings if promotion conditions were not met. Any action taken is intended to be reasonable and tied to the circumstances being reviewed.

Handling Errors, Glitches, and Game Malfunctions

From time to time, mistakes can happen - including incorrect displays, pricing or bonus errors, wrong balances, interrupted sessions, or game malfunctions.

If an obvious error occurs, Planet 7 Oz Casino may correct the error and make reasonable adjustments to reflect what should have happened without the mistake. This can include correcting account balances, reversing incorrectly credited bonuses, or voiding bets that were affected by a confirmed malfunction. If you notice a problem, it helps to report it promptly so it can be investigated.

Responsible Gaming and Player Protection

Gambling should be treated as entertainment, not as a way to make money. If gambling stops being fun, consider taking a break and using available player protection tools where offered (such as limits or self-exclusion options).

For practical guidance and support resources, please review the site’s responsible play information at /responsible-gaming.

Ownership of Website Content and Brand Materials

The website and its content - including branding, logos, design elements, text, and software components - belong to Planet 7 Oz Casino or its licensors. You may use the site for personal entertainment purposes, but you may not copy, reproduce, republish, distribute, or commercially exploit site content without written permission.

Third-Party Services and External Providers

Some parts of the service rely on third parties, such as game studios, payment processors, identity verification providers, and hosting or security partners. These services may be subject to their own operational limits and downtime.

Planet 7 Oz Casino is not responsible for outages or delays caused solely by third-party providers, but will generally aim to restore normal service as soon as practical.

Limits of Responsibility (Liability) in Plain Language

Planet 7 Oz Casino works to provide a secure and reliable service, but cannot accept responsibility for every situation that may affect your experience. To the extent allowed by applicable law, the operator is not responsible for losses or damages that result from:

• Internet or device issues on the player’s side
• Unsupported browsers, devices, or settings
• Service interruptions, maintenance, or software updates
• Third-party outages or processing delays
• Misuse of the platform, account sharing, or failure to protect login details
• Events outside reasonable control (such as major service disruptions or force majeure events)

Nothing in these site terms is intended to limit any rights that cannot be excluded under applicable law.

Services Provided “As Is” and “As Available”

The website, games, and related services are provided on an “as is” and “as available” basis. While the operator aims for stable access and accurate information, uninterrupted availability and error-free operation cannot be promised at all times.

Updates to These Conditions of Use

Planet 7 Oz Casino may update these service terms from time to time to reflect operational changes, legal requirements, or security improvements. The latest version posted on the website will apply from the date it is published, unless a different effective date is stated.

You are encouraged to review this page periodically. Continuing to use the platform after updates are posted means you accept the revised terms.

Other Policies You Should Review

These site terms work alongside other important policies and rules published on the website, which may include:

• Privacy practices at /privacy-policy
• Bonus-specific rules shown on promotion pages or in the cashier
• Cookie information
• AML/KYC-related guidance (where published)

If there is a conflict between a promotion’s specific rules and these general site terms, the promotion’s specific rules will usually control for that promotion.

Questions or Support

If you have questions about these conditions of use, your account status, verification, payments, or a promotion’s rules, contact Planet 7 Oz Casino through the official support options shown on the website (such as the Help or Contact area) so your request can be handled securely.

Using the platform is meant to be clear and straightforward: play responsibly, keep your account secure, follow the promotion rules you accept, and reach out to support when something doesn’t look right. Continued use of Planet 7 Oz Casino’s services confirms your agreement with the terms outlined on this page.